Key Info & FAQ
Got a burning question? Answers to our most common queries are below. If they don’t cover what you need to know, drop us a line.
Opening hours
Our main club hours are Mon–Sun: 8am–7pm.
- RestaurantSun–Thu: 8.30am–5.30pm; Fri–Sat: 8.30am–8pm
- CaféMon–Sun: 8am–6pm
- Kids Club & CrècheSun–Thu: 9am–5pm; Fri–Sat: 9am–6pm
- Jungle Gym & Soft PlayMon–Fri: 9.30am–6pm; Sat–Sun: 9am–6pm
- GymMon–Sun: 7am–7pm
- StudyMon–Fri: 8am–6pm
Closed: Notting Hill Carnival: Sat–Mon · Christmas: 24 Dec–1 Jan, inclusive · Inset day: 3 Mar
Contact
Jaego’s FAQs
Jaego’s House is located at The White Building, 557 Harrow Road, London, W10 4RH in Kensal Rise. The nearest stations are Ladbroke Grove, Kensal Rise and Kensal Green. We recommend travelling on foot or by public transport where possible. Car parking is available but must be booked in advance, and spaces are limited. Bike and buggy parking areas are available for members on site.
You do indeed. You get 10% off any membership plan while your kids are at Kensal House. But you don’t get a further discount when you have more than one child enrolled.
We have all sorts happening, all the time. From family fairs and bingo nights. To sleep-training workshops and parent socials. They’re usually free, and don’t use up any of your member credits. Check our Member Events for a snapshot.
Ah, where to begin? Our child-friendly spaces include: Soft Play and Jungle Gym (for ages 9 and under) Outdoor playground Crèche and Kids Club (from 3 months and up) Kids Cinema with weekly screenings The Living Room and Snug – with sofas, books and games Restaurant play area They also get access to a seasonal timetable of classes, Holiday Camps and kids events. Phew.
Ah, the eternal question. We do have House parking spaces – including one for Blue Badges. But they’re limited. And need to be pre-booked using the OurHouse app up to 7 days ahead. If you find yourself out of luck, we suggest using JustPark or Parkopedia to find off-street parking nearby.
Yes – we’re a social bunch. Your membership includes 4 guest passes a month, and you can bring up to 3 guests per House visit. Guests are welcome any time Monday to Friday. On weekends and bank holidays, guests can join you from 12pm at Jaego’s and 1pm at Jesse’s. Just remember to pre-book them via the OurHouse app and check them in when you arrive. Guests aren’t allowed for Named Caregivers though. Sorry about that.